Testimonials

Amazingly fast delivery to Australia. Arrived here way before other local items ordered from other stores on same day. And I love the savings! Thanks for the great service.

Melissa Coulton, 25 Nov 2010

I have received my order – and delighted and impressed with service! Thankyou!

Cindy Gilvin, 25 Nov 2010

Absolutely no problem thank You

Guido Celada, 22 Nov 2010

Excellent service. Would use this company again.

Yvonne Rowat, 19 Nov 2010

Post Script: Sorry 5 stars. I am west of Brisbane Queensland Australia.

Barbara, 14 Nov 2010

I ordered my robe on 8th Nov and it was delivered to my door in an inland town exactly one week later. I thought the freight was dear but I guess you get what you pay for. I saw the robe in Canberra and it was too dear! I saved lots. Go the Aussie dollar. Thank you.

Barbara, 14 Nov 2010

The Amara part of my order (R94239) was ezcellent but you were badly let down by y courier (DPL) who failed ntodelivern atnon the right day, let alone the right time. Yr delivery charges are way more than other companies and this experience will make me unlikely to order again, tho I am pleased with goods.

Amara Customer Services wrote:
Dear Gay, Thank you for your comments. It was unfortunate you had a bad experience with DPD, they are usually very good, but we take all these notes on board. With regards to the postage costs, these are being reviewed. Kind regards, Harriet

Gay Davenport, 14 Nov 2010

I have ordered products from you in the past and wish to order more products from you in the future; you have a great site and product range. Are there any Christmas promotion codes being sent out or reduced delivery charge options? Unfortunately delivery costs are making your site prohibitive to use.

Rich, 13 Nov 2010

Excellent delivery service and great customer service!

Chika, 8 Nov 2010

Excellent service - I received my order within 2 days, which was sent to my home address in Germany. Thank you!

Mark Wohltmann, 8 Nov 2010

Your delivery service is always first class.

Paul, 1 Nov 2010

The website was easy to use - the virtual assistant was helpful - "Harriet" - I think. Package arrived promptly next day delivery, well packed. Great service, would use again.

Amara Customer Services wrote:
Good morning Jacky Thanks for kind comments. Harriet is actually a real person who loves horses, hot chcocolate and Robbie Williams.

Jacky Kitching, 27 Oct 2010

Thank you! I ordered a couple of other Andrew Martin cushions last week as well and just want to let you know how very impressed I was with the service!! I am in N Ireland and I made the order over the phone and we thought at the time that delivery to NIRE would be slower than the mainland but I was so delighted when the cushions arrived the very next day!! Orders to NIre can be slow so just wanting to let you know of my very positive experience with Amara!! Many thanks!

Judith, 27 Oct 2010

The service from Amara was superb, I received my order the following day, fantastic. I will certainly use your company on a regular basis. Well done!

John Bird, 26 Oct 2010

Hi I received my order thank you and I was very impressed by your service. I'm sure I will be placing an order with you again soon.

Isabel Howson, 25 Oct 2010

Just to say thanks, the item arrived as promised and I am very pleased with it - better than photo! Will recommend your site

Marguerite, 25 Oct 2010

Hi, I just wanted to let you know that all the shades arrived safe and beautifully packed, thank you very much for your help. I shall now go to the Amara site as I need to research standard lamps.

Julie Hart, 22 Oct 2010

shipping costs too high for 1 item!!!!

Amara Customer Services wrote:
Dear Barry, thank you for your comments regarding the delivery costs. Whilst we realise that our delivery costs can sometimes be prohibitive to the smaller orders we do our best to keep them as low as possible while ensuring that the goods arrive promptly and safely with our customers. Kind regards, Harriet

barry, 20 Oct 2010

Hi, Customer service was excellent. The product arrived extremely quickly, especially considering that it was shipped to Australia. Website was easy to use. Would definitely recommend. Kind regards

Kristy, 20 Oct 2010

Excellent service. I was given 1 hour delivery slot. The item arrived within a minute of the start of the hour!

Eleri, 19 Oct 2010

Great service and communication as usual. Many thanks!

Jim Anderson, 19 Oct 2010

Excellent and prompt order. Arrived well wrapped and much quicker than expected, I really appreciated the emails informing me of the dispatch and delivery times which were accurate. The items are lovely and luxurious – thank you

Louise, 19 Oct 2010

Just a quick e-mail to let you know that I have received my order, and I am extremely pleased with my purchase, also the quick and efficient way my order was dealt with. Many thanks. I look forward to dealing with you in the future. I will certainly recommend you to my friends and family.

Christine Cantwell, 17 Oct 2010

Without doubt the best on line service I have ever received, end to end, full stop, can't say fairer than that. Thank you for exceeding my expectations

Samantha Davin, 6 Oct 2010

Fabulous service once again. Thank you Amara

Louise Louth, 4 Oct 2010

Goods arrived next day and were superbly packed to avoid damage in transit. Excellent service. Will use again when the opportunity arises. Thank you

Geoff, 29 Sep 2010

I was very happy with the service I received in regard to my recent order .My order arrived very promptly – many thanks for that

Ricki, 29 Sep 2010

Reference our recent order for a Missoni Lipki pouf, we could not be more delighted with the service we received from you. My telephone call was dealt with perfectly and the item was delivered the day following our order and exactly on time. We love the pouf too - your website colour and description was brilliant.

Tony, 27 Sep 2010

Dear Amara, The product was great so was the delivery you kept me informed every part of the way. Only one thing no care instructions is it dishwasher safe.

Jerry, 24 Sep 2010

Hi – thank you for your email. Just to say the service was brilliant, delivery instructions followed by courier and fast dispatch. I would certainly shop with you again. Thank you

Jacqueline, 24 Sep 2010

... Thank you so much. Very prompt delivery, and great package. Everything perfect! Hope to do business again.

Joao Sarmento , 14 Sep 2010

Thanks for the good service, very pleased with the products

Matthew, 10 Sep 2010

Hi there Just letting you know I receoived the items and everything is fine! Thanks for all your assistance with this. Its been really nice to deal with such an efficient online business.

Kristina West, 7 Sep 2010

Everything arrived ok and I have to say I am very impressed with the service from Amara - thank you

Mrs Deasy, 6 Sep 2010

Good morning We received our Reidel Chardonnay glasses on Tuesday. Thank you so much for the prompt service. They arrived safe and sound and without any breakages. Again, thank you for your prompt service.

Paul Barnes, 2 Sep 2010

Good morning We received our Reidel Chardonnay glasses on Tuesday. Thank you so much for the prompt service. They arrived safe and sound and without any breakages. Again, thank you for your prompt service. Kind regards

Paul Barnes, 1 Sep 2010

excellent service i will keep ordering until i have the full set many thanks

Steve, 25 Aug 2010

Hi Harriet Thank you very much for your prompt reply and understanding - I look forward to receiving the replacement. I would like to add what a pleasure it is to deal with a company who are so attentive and clearly focused on customer satisfaction.

Neal, 24 Aug 2010

I received my order just a day after ordering and I love that you send text message giving time the package will arrive or alternate times. I think your service is absolutely brilliant and I will continue to use your site as often as I can. Many thanks

Dee, 24 Aug 2010

Dear Amara, I placed an order with you last week, this was the first order I've ever placed and would like to thank you for the outstanding service you provided. I received emails letting me know the status of my order and was also given a delivery window of when my order would be delivered. I do a lot of online shopping and this is something I've never experienced - so thank you it was a pleasant surprise. I read that you pride yourselves on the level of customer service you provide and you certainly lived up to this. I will definitely recommend your services and will indeed be using you again. Keep up the good work!

Danielle, 23 Aug 2010

Hello We found your service absolutey marvelous! Email to say it would be delivered between 3.26 and 4.26 pm the following day. It was delivered at 3.28 pm! All very refreshing. Thank you very much.

Bev , 20 Aug 2010

i did email about a week ago after my order arrived to say how brilliant i thought your service was. we received our mela y cannella the next day having ordered it in the morning. i wish all internet shopping was as satisfying. thank you again for your excellent service. best wishes,

Kerry Evans, 20 Aug 2010

1st class service. Although I prefer physical shopping rather than internet, for the customer service, I will definitely be back!

Janice Morton, 19 Aug 2010

I just wanted to email to say, 'thank you' for your excellent service

Kerry Evans, 14 Aug 2010

Your service was excellent.Communication first class,speedy despatch and delivery.Will use your services at any time in the future.

Allan Fowler, 11 Aug 2010

The package was really beat up when I received it, nothing was broken but it was surprising enough! Package was sent out promptly, received in great time frame!!!

Judy Shepard, 23 Jul 2010

Hi, Just a little feedback from my recent purchase. Customers always let us know when it goes wrong, but rarely when it goes right! I can’t fault your service. Easy journey through the website, easy checkout. The delivery is second to none. The text delivery time with options to change via text is superb. Tracking via the courier website – superb. I did feel the delivery charge was a little high for a couple of towels and did make me think twice about purchase (however you were the only company who had stock and could despatch quickly), but was ultimately worth it. I think maybe £2 less would have made me not even notice it. Top website! Cheers, .

Rob, 9 Jul 2010

     Dear Sam,    thank you so much for sending the diffuser, amazing service, right on time beautifully wrapped and all I had to do was place it in a smart bag and voila!    i never saw it as at the party the lady I gave it to unwrapped it later, but she sent us a very nice card so it was appreciated, youve saved me a few times with your goods, so well done.   thanks again,   sincerely Rick      

Rick, 7 Jul 2010

Many thanks – the order arrived safely and so far I have been very impressed with your service

Joanna, 6 Jul 2010

Thank you. Everything was fantastic. Harriet was efficient and the order arrived rapidly and was correct.

Sally, 6 Jul 2010